Privacy Policy

We may collect the following information:

• Account information: your name, email address, login credentials, and account settings.
• Learning information: lesson progress, completed challenges, SQL queries you submit, answers, certificates, and learning preferences.
• Subscription information: your selected plan, subscription status, invoices, and payment-related transaction records. Payment-card details are processed by our payment provider and are not stored by SQLearner.
• Communication information: messages you send to support, feedback, survey responses, and newsletter preferences.
• Technical information: IP address, browser type, device information, pages visited, log data, and cookie-related information.
• Marketing information: your email address and preferences if you choose to receive product updates, tips, or newsletters.

We use your information to:

• Create and manage your account.
• Provide SQL lessons, challenges, progress tracking, and certificates.
• Process subscriptions and payments.
• Respond to support requests.
• Improve the security, reliability, and usability of SQLearner.
• Send service-related messages, such as account, billing, security, and policy updates.
• Send optional newsletters and marketing communications where you have agreed to receive them.
• Comply with legal, tax, accounting, and fraud-prevention obligations.

Where the GDPR applies, we process personal data under one or more of these legal bases:

• Contract: to provide the services you request, including your account and subscription.
• Consent: for optional marketing communications and non-essential cookies.
• Legitimate interests: to secure, maintain, improve, and protect SQLearner, provided these interests do not override your rights.
• Legal obligation: where we must retain or disclose information under applicable law.

We may share personal information with trusted service providers that help us operate SQLearner, including providers of:

• Hosting and cloud infrastructure
• Authentication and account management
• Payment processing
• Email and newsletter delivery
• Analytics and error monitoring
• Customer support
• Data storage and security services

These providers may process personal information only as needed to provide services to us and under appropriate contractual safeguards. We may also disclose information if required by law, to protect our rights or users, or in connection with a merger, acquisition, financing, or sale of assets.

Your information may be processed in countries outside your country of residence. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.

We keep personal information only for as long as necessary for the purposes described in this policy.

• Account and learning data are generally retained while your account remains active.
• Billing and transaction records may be kept longer where required by tax, accounting, or legal obligations.
• Newsletter information is retained until you unsubscribe.
• Support and security records are retained for a reasonable period to resolve issues and protect the service.

You may request deletion of your account and personal information, subject to legal, security, and record-keeping requirements.

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate or incomplete information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Receive a portable copy of your data.
• Withdraw consent at any time.
• Opt out of marketing emails.
• Complain to a relevant data-protection authority.

To make a privacy request, email us at [PRIVACY EMAIL].

We use essential cookies to operate SQLearner and may use optional cookies for preferences, analytics, and marketing. You can manage or withdraw your cookie consent at any time through the Cookie Preferences link in our website footer. For more information, please see our Cookie Policy.

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet-based service can guarantee absolute security.

SQLearner is not intended for children under [MINIMUM AGE]. We do not knowingly collect personal information from children below that age without legally required consent.

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and may provide additional notice where appropriate.